Legal

Privacy Policy

Last updated: October 2026 — in compliance with Brazil's General Data Protection Law (LGPD, Law No. 13,709/2018).

This is a convenience translation. In case of any divergence, the Portuguese version prevails.

1. Who processes your data

This policy applies to the website dualwin.online, operated by DualWin Consultoria Empresarial, CNPJ 48.766.403/0001-72, headquartered at Rua Ubaldino do Amaral, 312 — Alto da Glória, Curitiba/PR, Brazil. For any matter related to personal data, the contact channel is contato@dualwin.online.

2. What data we collect

This website has no sign-up form or checkout — contact happens through external channels (WhatsApp, e-mail or LinkedIn) that you voluntarily choose to use. The data that reaches us this way is only what you decide to send: usually name, phone number, e-mail and the content of the message.

Browsing the website generates standard technical logs (IP address, browser type, pages visited), collected automatically by the hosting infrastructure and used only for security and stability — not to identify individual visitors.

3. Cookies, language and external resources

The website loads fonts from Google Fonts and Fontshare. This sends your IP address to these providers, under their own privacy policies — we do not use this for tracking or advertising. We do not use tracking cookies or ad pixels.

The website language is chosen based on the language and time zone set in your browser, without looking up your location. If you change the language manually, that preference is stored only in your own browser (local storage), is not sent to us, and can be deleted at any time by clearing the site data.

4. What we use this data for

  • Replying to the contact you started and conducting the conversation about a possible diagnostic or service.
  • Preparing proposals and, if hired, delivering the contracted service.
  • Complying with legal and regulatory obligations, when applicable.

We do not sell, rent or share your data with third parties for marketing purposes.

5. How long we keep it

We keep contact data for as long as needed for the purpose it was collected for — the duration of a possible project, plus the tax and contractual retention period required by law. After that, it is deleted or anonymized.

6. Your rights (LGPD, art. 18)

You may, at any time, request by e-mail:

  • Confirmation of whether or not we process your data.
  • Access to, correction or update of your data.
  • Anonymization, blocking or deletion of unnecessary data or data processed in breach of the law.
  • Portability to another provider, upon express request.
  • Information about whom we share your data with.
  • Withdrawal of consent, when processing is based on it.

We reply to these requests within 15 business days.

7. Changes to this policy

We may update this policy to reflect changes to the website or to the law. The date at the top of this page always indicates the latest version.